Spedizione gratuita per ordini superiori a €50

Refund policy

Returns
Our policy lasts for 7 days. If 7 days have gone by since your purchase, unfortunately we can't offer you a refund
To be eligible for a return, the item must be unused, sealed, and in the same condition you received it. It must also be in the original packaging.


Refunds
Once your return has been received and inspected, we will send you an email to notify you that we have received the returned item. We will also notify you of the approval or rejection of the refund.
If approved, the refund will be processed and the full amount will automatically be credited to your credit card or original payment method within the following 5 business days.

Late or missing refunds
If you haven't received a refund yet, check your bank account again.
Then contact your credit card company, it may take some time before the refund is officially posted.
Then contact your bank. It often takes some time before a refund is posted.
If you have done all this and you have not yet received your refund, please contact us at info@apuliadop.it


Shipment
To return the product, it is necessary to send the product to the ApuliaDop srls headquarters, in via T. Durante, 23 74024 Mandura (TA)

You will be responsible for paying your own shipping costs for returning your item. Shipping charges are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refund.

Depending on where you live, the time it takes for your traded product to reach you can vary.

If you are shipping a package worth over 75 euros, you should consider using a tracked shipping service or purchasing shipping insurance. We do not guarantee that we will receive the returned item.
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